We have a 30-day satisfaction guarantee refund policy - if OceanEco doesn’t work for you, send us an email after you receive your delivery and well either refund you or send you a replacement, depending on the situation. Please return the product within 30 days of initial purchase. Return shipping costs are not included and shipping costs are not refundable.
 

Your refund will be processed back to the original card used for purchase and should reflect in your account within 7-10 business days. Should there be any delay or discrepancy, please reach out to us so we can look into it.
 

We value your feedback and may inquire further to better grasp your experience. Also, we appreciate receiving photos of damaged or unusable products. We want our community to have a positive experience!

Contact us at info@oceanecolaundry.com with any questions or concerns and someone from our team will be happy to help, as soon as possible. Thanks for your support!